Screens that never go dark.
A screen that fails quietly costs trust twice, once with your audience and once with your colleagues. That is why every layer we built, from player and network to server and monitoring, serves one goal: keeping the content playing.
Self-healing, by design
Every player carries layered defences: a hardware watchdog, freeze detection, automatic recovery and scheduled maintenance reboots. Most incidents fix themselves before anyone could have noticed.
- Hardware and software watchdogs on every player
- Automatic recovery from stalls and crashes
- Redundant content servers with automatic failover
Network down? Screen up.
All content is cached on the device, so the playlist keeps playing through outages. If a player can't reach us for a long time, it switches to fallback content you have approved rather than a black screen or an error message.
- Full local cache of all media
- Approved fallback playlist for prolonged outages
- Even a freshly installed player shows sensible content
Watched every minute
Every 60 seconds, each player reports what's playing, which display is connected, its resolution, temperature and HDMI signal status, as read from the screen itself.
- Display status read from the screen itself, every check-in
- Dashboard with a live mosaic of every screen
- Offline media players flagged and added to a to-do list
Remote hands on every screen
Support doesn't start with a site visit. From the portal we can see what a screen is showing right now and act on one player or a whole group: restart playback, force a content refresh, pull logs or reboot.
- On-demand screenshots of any screen
- Staged software rollouts with full history
- Bulk commands across whole locations
You usually hear about it from us first
Monitoring is only useful if someone acts on it. Offline media players trigger escalations to our team and yours. When something needs attention on site, you usually hear it from us first, together with the solution.
- Automatic escalation of silent screens
- Every release gated by thousands of automated tests
- One team that knows your setup by name
And when it really matters: the red button
Emergencies don't wait for a CMS login. With one click, pre-prepared alerts go out over the live connection and take over every screen in a wing, on a floor or across the whole site. One green button puts everything back.
- Alerts pre-empt content on a dedicated channel
- Emergency zones per building, floor or wing
- Delivered instantly over the live connection
See your own story on a screen, this week.
Plan a demo and we'll show your content in your brand on a virtual screen, with no obligation.